1. Cash on Delivery: Choose cash on delivery. When the order is delivered, you can choose cash, scan code payment and other ways to complete the payment of the order.

 

2. Online payment: To select online payment, please enter "My Order", click "payment", and proceed with the operation as prompted; Currently, the online payment supports Jingdong pay (Jingdong white paper, small Treasury, wallet balance, steel and other modes of payment), online bank payment, quick payment, etc. You can choose according to your preferences. .

 

3. Company transfer can be divided into two payment methods: enterprise online bank (i.e. online payment) and offline company transfer payment (i.e. telegraphic transfer).

 

1. What is "damage insurance"?

 

A: Damage insurance includes furniture breakage and refunds.

 

2. What are the benefits of "damage insurance"?

 

A: Damage insurance is a service plan developed specifically for large pieces of furniture. It covers not only shipping costs but also maintenance costs.

 

3. Does the buyer need to pay for the service?

 

A: The buyer doesn't have to pay anything, and the service is a free value added service provided by the seller to the buyer.

 

The merchant who purchased the service has a "damage insurance" label on the product details page;

 

If the buyer needs repair when he receives the goods, he can get repair compensation according to the seller's insurance standard after reporting the case successfully.

 

If the goods received by the buyer need to be returned or replaced because they cannot be repaired, after the successful report, according to the seller's insurance standard, the buyer can get the return or replacement freight compensation.

 

4. Under what circumstances can the buyer enjoy this service?

 

Answer: When the buyer receives the goods, the buyer can contact the seller directly, and the seller will operate the follow-up service process. The insurance company will provide the claim settlement service for the buyer according to the insurance standard selected by the seller.

 

5. What is the claim standard for damage to things?

 

Answer: Furniture damage insurance standard: When the furniture purchased by the buyer is damaged and lost in the process of extrusion, loading and unloading/reprinting/installation, etc., according to the limit of the service package selected by the seller in advance, the seller shall compensate the buyer or the recipient for the maintenance cost or the seller shall allow the buyer or the recipient to return the goods and promise to return the money

 

6. Which insurance companies support damage insurance?

 

A: China Life & Property Insurance Co., LTD. Beijing Branch and other insurance companies that carry out such business

 

7. How do I define the extent of damage to my goods within the damage coverage?

 

Answer: Road extrusion, loading/reprinting/installation and other processes caused by damage to the goods, fading and other losses are within the scope of compensation, but due to the exemption of liability caused by the loss.

 

2) Offline company transfer: After submitting the order, if you choose offline company transfer, the 15-digit remittance identification code will be generated. Please transfer to the bank as prompted. The arrival time of offline company transfer is 1-3 working days (payment + reconciliation time: 10 days);

 

Note: For pre-payment order, after you submit the order, you need to complete the payment in the payment time limit displayed on the page; otherwise, the order will be automatically cancelled. The specific payment method and payment time limit are subject to the actual order page; Some orders do not support offline company transfer.