1) For online payment /POS card/code scanning payment, the original card will be returned, that is, the bank card payment will be returned to the bank card, the wechat payment will be returned to the bank card or wechat change, the balance will be returned to the Jingdong balance, and the Jingdong E card will be returned to the Jingdong E card used in the payment;

2) The company transfer, check payment and cash payment will be refunded to your JD.com account. If you need to refund to the company account or bank, you can choose the refund method on the refund application page;

3) The amount of ious will be restored first. If you have paid back the ious, the refund will be returned to the bank card.

4) The payment refund of JD E card cannot be directly converted into cash, and will be returned to the JD E card you paid in about 1 working day.

5) Full coupons and operator coupons of JD.com electrical stores can be returned only after all the products have been returned. Some returned goods are not allowed to be returned.